Hard Rock Cafe

Reviews

• ★ ★ ★ ★ ★
  My boyfriend and I came to hard rock last night and it was really busy, there were no tables free when we arrived so the nice hostess gave us a number and said it will be a 25 minute wait. So we just went to the bar and had a couple drinks while we waited. Only 10 or so minutes later our number buzzed and we got a table. The service was excellent, the staff were so friendly and all made the effort to approach us and make us feel welcome. The food was perfect and blew us away, the cocktails were delicious and I have never tasted such amazing grilled chicken! It was super juicy and tender! Would highly recommend as this place is fantastic!
  By Rachel Winsloe, June 14, 2017
• ★ ★ ★ ★ ★
  Every time I come here I receive amazing service. Have just eaten here tonight and was greeted by every staff member I passed. The food was delicious and came out in a timely manner. Will continue to come back whenever I am on the Gold Coast.
  By Kristin Greer, February 03, 2017
• ★ ☆ ☆ ☆ ☆
  What an awful experience! I've been to many hard rock cafes in different countries, as well as Australia, and I have never encountered such unhelpful rude staff. Service was disgusting. We had to yell out for several minutes before the waitress even acknowledged us.. when she finally noticed us she walked over rolling her eyes and even scoffed at us when we asked dinner was still being served (it was 9pm and we were rudely told no) she then walks away without even asking us if we would still like a table for drinks/cocktails! I couldn't believe it! We walked in and seated ourselves. So unprofessional. Bar staff were just as rude. Atmosphere was bland, cocktails were awful. Only positive thing was the man working downstairs at the rock shop. Step up your service and attitudes guys, you gave the hard rock franchise a bad name last night. Never again!
  By Lauren Hilton, November 13, 2016

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